You may have questions about travel insurance and medical coverage while abroad. Below, we explain our group travel insurance policy with Howden for programs in London, Dublin, Madrid and Barcelona with links to the most up to date policy documents and information on making a claim. We also share advice on what to do if you're not covered by Howden.
HOWDEN TRAVEL INSURANCE
FIE is an appointed representative of Howden, which is authorized and regulated by the Financial Conduct Authority. If you are studying with FIE on our programs in Barcelona, Dublin, London, or Madrid you will be covered by FIE's group travel insurance policy with Howden, unless insurance coverage is provided by your home institution. Please note that this is a supplementary travel insurance plan, intended to support—not replace—your comprehensive health insurance. If you’re unsure whether your home institution provides your insurance coverage, please check with a study abroad advisor at your school. Students studying on our program in Amman will be provided with alternative information for the relevant policy.
The following documents are applicable to students studying with us in 2025 & 2026 in Dublin, London, Madrid and Barcelona. It is your responsibility to read all of the policy documents carefully before the start of your program:
- Statement of Insurance
- Insurance Product Information Document
- Travel Insurance Policy
- Travel Insurance Endorsement
- Travel Insurance Endorsement Supplementary Cover
- Target Market Statement & Fair Value Analysis
We recommend saving copies of the policy documents and the Howden numbers to your phone. After reading the documents, you may find that you need more comprehensive coverage (e.g. if you need coverage for a pre-exisiting condition or for a sport or activity that isn't already covered). Should you need further coverage, you'll find some guidance in the ‘Not Covered by Howden’ section below.
how to make a claim
You can make a claim with Howden online or over the phone. However you claim, Howden will guide you through the process, but if you need support, please contact
HOW TO MAKE A CLAIM ONLINE
HOW TO MAKE A CLAIM ON THE PHONE
Howden also have an emergency Medical Assistance number, which is available 24 hours a day. To reach this emergency line, you need to call +44 (0) 1243 621 058.
HELPFUL INFORMATION WHEN MAKING A CLAIM
| Claiment Name: | Your Name |
| Policyholder Name: | Foundation for International Education Limited |
| Policy Number: | BI9 0000482 (2025/26 policy number) |
| Insured Address Line 1: | Foundation House |
| Insured Address Line 2: | 114 Cromwell Road |
| Town/City: | London |
| Postcode: | SW7 5PE |
| Travel Departure Date: | Your Program Start Date |
| Travel Return Date: | Your Program End Date |
| Area of Cover: | Europe |
NOT COVERED BY HOWDEN?
All FIE students are required to be covered by some form of medical insurance, either through their home institution or through FIE’s Howden group policy. If you are unsure whether your home institution offers insurance coverage please check with your study abroad advisor or the relevant contact on your campus. Along with medical coverage, you should also ensure that you have appropriate coverage for other circumstances such as loss of personal possessions, travel delays etc.
