Your health, safety, and well-being are of the utmost importance to us here at FIE. Through preparation, orientation, and an open-door Student Life office, we ensure that you are fully supported throughout your entire study abroad experience.

In addition to being covered by comprehensive, easy-to-utilize international travel insurance, FIE students also have access to professional counseling services if needed. Below you will find more detailed information regarding travel insurance, our mental health provision, and our disability policy.

Our Before You Go pages have additional information about what you can do before you travel to ensure you begin your study abroad experience positively and safely.

 

 CONTACT NUMBERS

LONDON

DUBLIN

BARCELONA & MADRID

AMMAN

 Foundation House
(Teaching & Administration)
114 Cromwell Road
London, SW7 4ES

Reception Desk
(Mon to Fri, office hours)
+44 (0)207 591 7750 


Metrogate House

(Housing)
3 - 7 Queen's Gate Terrace
London, SW7 5PE

Reception Desk (24/7):
+44 (0)20 7808 0130


24-hour emergency numbe
r:
+44 (0)20 7808 0131
+44 (0)20 7589 0728 

Contact information for student residences can be found on the London Housing webpages.

Binary Hub
(Administration & Housing)
Bonham Street
Dublin 8, D08 R596

FIE Dublin Office:
+ 353 (0)1 679 8171


Housing Reception Desk (24/7):
+353 (0)1 531 0330


24-hour emergency number
:
+ 353 (0)1 679 8171

 Both FIE and ALA have extensive emergency response plans to which we will adhere in the unlikely event of a city or country-wide emergency. Specific information will be provided to you and your student during pre-departure.

24-hour emergency numbers:
Barcelona: +34 656 841 774
Madrid: +34 663 040 790

 Both FIE and Amideast have extensive emergency response plans to which we will adhere in the unlikely event of a city or country-wide emergency. Specific information will be provided to you and your student during pre-departure.

24-hour emergency number:
 US: +1 202 599 3055
Jordan: +962 77 662 2664

 

 INTERNATIONAL TRAVEL INSURANCE WITH HEALTH COVERAGE

 

 London, Dublin, Barcelona, and Madrid  Amman
 

FIE is an appointed representative of Endsleigh Insurance Services Limited, which is authorized and regulated by the Financial Conduct Authority. Students are covered by FIE’s group travel insurance policy with Endsleigh Insurance, unless insurance coverage is provided by your home institution.

Full information on the Endsleigh policy, including how to make a claim, can be found on our Insurance page.

Endsleigh coverage is in effect only for the dates of the program so you should not cancel any existing insurance coverage.  

As part of the program fee, Amideast provides medical and accident insurance for all students through CISI. In addition to medical insurance, CISI provides high-quality medical, political, and natural disaster evacuation coverage. 

Once in the country, Amideast program staff will help students deal with medical issues should they arise. They have a list of recommended providers and hospitals both in the host city and in areas visited on excursions as well. Amideast maintains a list of private clinics and doctors, and the staff is available to provide students with recommendations as needed.

 

 

MENTAL HEALTH PROVISION

FIE’s team is typically the first point of contact for students with concerns. FIE works closely with psychotherapists and counselors. For more information or to make an appointment:

  • London: Visit the London Health webpages or contact the This email address is being protected from spambots. You need JavaScript enabled to view it. team
  • Dublin: Visit our Dublin Health webpages or contact the This email address is being protected from spambots. You need JavaScript enabled to view it. team
  • Amman: Contact the Amideast office

 

EMERGENCY INCIDENT RESPONSE PLANNING

FIE is committed to a prompt and efficient response to any incident that would impact the operation of a program. The Emergency Incident Response Plan is carefully reviewed on an ongoing basis by the Emergency Incident Review Group (EIRG). EIRG consists of senior managers and department heads and it convenes at least once a year. EIRG is also centrally responsible for communication strategy following a Major Critical Incident (MCI).

London Emergency Incident Response Plan

Dublin Emergency Incident Response Plan

Spain Emergency Incident Response Plan 

 

DISABILITY AND ACCESSIBILITY POLICY

FIE is committed to a comprehensive policy of Equal Opportunity.

FIE supports the social model of disability and recognizes that environments, services, and facilities may be either “enabling” or “disabling” and therefore accommodations may be necessary in order to allow for full access to FIE programs.

Applications from students with disabilities are welcomed and any necessary accommodations will be handled on an individual case-by-case basis.

Please visit our Diversity & Inclusivity page, with links to our Accessibility and Student Resources information. 

Any queries concerning FIE’s accessibility should be directed to our This email address is being protected from spambots. You need JavaScript enabled to view it..

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